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Firmware Update problem?
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Topic: Firmware Update problem? (Read 2827 times)
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garfield
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Posts: 2
Thanks: 0
Registered : 23/08/2013
Firmware Update problem?
«
on:
April 19, 2015, 01:43:58 am »
I was trying to update my Almond+ (My Current Version Reads : AP2-R070-L009-W016-ZB005).
However I always get a message my FW is upto date and no new firmware is available.
How do I update to R072?
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Ashok
Securifi Staff
Posts: 2770
Thanks: 3
Registered : 25/07/2014
Re: Firmware Update problem?
«
Reply #1 on:
April 19, 2015, 06:13:58 pm »
@ garfield,
Please run the diagnostics once and then try to update the software, if you still have the same issue then please get in touch with our support team at (
support@securifi.com
).
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drugstore-catalog.com
garfield
Backer
Posts: 2
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Registered : 23/08/2013
Re: Firmware Update problem?
«
Reply #2 on:
April 22, 2015, 01:06:06 am »
All the test pass expect from cloud... (first and the last)... but I am not using the cloud connectivity feature anyway.
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Ashok
Securifi Staff
Posts: 2770
Thanks: 3
Registered : 25/07/2014
Re: Firmware Update problem?
«
Reply #3 on:
April 22, 2015, 11:56:38 am »
@ garfield,
Diagnostics would try to sync the time, which has actually resolved few issues with updating the software. However, as you have sent an email to our support team (
support@securifi.com
), I would ensure that your issue is taken care off.
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