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Author Topic: Firmware Update problem?  (Read 2825 times)

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Offline garfield

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Firmware Update problem?
« on: April 19, 2015, 01:43:58 am »
I was trying to update my Almond+ (My Current Version Reads : AP2-R070-L009-W016-ZB005).
However I always get a message my FW is upto date and no new firmware is available.

How do I update to R072?

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Offline Ashok

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Re: Firmware Update problem?
« Reply #1 on: April 19, 2015, 06:13:58 pm »
@ garfield,

Please run the diagnostics once and then try to update the software, if you still have the same issue then please get in touch with our support team at (support@securifi.com).
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Offline garfield

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Re: Firmware Update problem?
« Reply #2 on: April 22, 2015, 01:06:06 am »
All the test pass expect from cloud... (first and the last)... but I am not using the cloud connectivity feature anyway.
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Offline Ashok

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Re: Firmware Update problem?
« Reply #3 on: April 22, 2015, 11:56:38 am »
@ garfield,

Diagnostics would try to sync the time, which has actually resolved few issues with updating the software. However, as you have sent an email to our support team (support@securifi.com), I would ensure that your issue is taken care off.
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