Schlage BE469NX

[LGNilsson]

The iOS app is a bit behind in terms of functionality at the moment, so please be patient, we're working on adding better support for all the various devices to the iOS app.

[govee]

Using  R066 the manual close/open indication is now resolved on the LCD UI as well as the Android App.

[jcodyn]

R066 has not resolved the issues for me. Still unable to lock or unlock and status is always unlocked.

[sykocus]

After updating to R066 my lock has the same non functionality (lock/unlock status doesn't change and lock/unlock actions do nothing).

[LGNilsson]

Can you remove and re-add the lock?
We have this working without any problems, so this is the only thing I can think of.

[sykocus]

Sorry I forgot to mention that's the first thing I did. I actually unplugged the almond and plugged it in right next to the door to make sure it was within range. The Almond didn't have internet connectivity, but I don't think that should affect it's ability to control the lock via the LCD.

[LGNilsson]

Indeed not. This is very strange indeed and I'm afraid I don't have any solution at the moment.

[underscore]

Paired the lock from about 30' away.  Locking and unlocking works mostly (times out sometimes and need to refresh and try again).

[underscore]

Haven't seen this posted, but http://www.schlage.com/content/dam/sch-us/documents/pdf/installation-manuals/24352403.pdf is the documentation from Schlage on how to set the various z-wave parameters.

Also, from googling, it seems the Vera folks also had trouble getting the be469nx locks to work until Schlage updated their firmware (> v5.7).

[LGNilsson]

That last part about the firmware is interesting, it's possible that this is causing some of the issues being seen here. It would be worth contacting Schlage about this, since I'm pretty sure we have a newer model as we only got it this year.

[sykocus]

I cam a across the firmware issue that Vera users where encountering in my previous research. I purchased my lock in April of this year and it's FW is 5.8. I don't know if that is the most recent, but it's past the 5.7 that fixed the problem that Vera users had. FYI there you can fine the firmware version installed when you bought the lock by unscrewing inside part of the lock and looking the back panel. There's a sticker with the programing code and FW version.

[jcodyn]

Is there any plan to modify the current pin codes in the lock?
Also, maybe create a temporary pin that would expire in 24 hrs. 
These are two features that were available on Nexia Home that I found very useful.

[LGNilsson]

Is there any plan to modify the current pin codes in the lock?
Also, maybe create a temporary pin that would expire in 24 hrs. 
These are two features that were available on Nexia Home that I found very useful.

I don't really understand the first question, but you can edit the pin codes now.
Temporary pins, not right now, but it'll be possible to delete pins for sure.

[jcodyn]

I'm saying that the current codes programmed into the lock do not show up and are not able to be changed.  When I access the pin code drop down all of the codes are blank.
There is no way for me to edit them.
Also, I am only able to remotely lock and unlock from the Android app. These functions do not work from the touch screen or the "connect" site. The touch UI and Connect site also do not display the correct lock status.

[arckal]

Has anybody tried iOS app with latest firmware to lock/unlock these locks, may be it will work from iOS app.
As jcodyn mentioned it's working only from Android app and not on other UIs.