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Author Topic: New Almond+  (Read 1853 times)

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Offline mjohns254

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New Almond+
« on: August 12, 2014, 03:01:31 pm »
I received my Almond+ today. Two problems.
1, The Ethernet connections are almost impossible to connect. They won't lock in.
2. Trying to login but Securify site won't send me a login email

LGNilsson

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Re: New Almond+
« Reply #1 on: August 12, 2014, 09:52:45 pm »
We're aware that there's an issue with some cables, are you using the type with a dust/connector cover?
Did you try the one in the box? And did you make sure they click in twice? It's a bit odd and it's on us.

I'll check what's going on with your activation email, as that's not right. Same email that you use for the forums?

Offline mjohns254

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Re: New Almond+
« Reply #2 on: August 16, 2014, 04:01:26 am »
Sorry didn't see your question.  Yes same email

Offline Tramol

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Re: New Almond+
« Reply #3 on: August 18, 2014, 01:39:17 pm »
I also am not receiving my activation email..... :-[

LGNilsson

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Re: New Almond+
« Reply #4 on: August 18, 2014, 11:30:37 pm »
We've had some issues with he cloud service and we're working on getting them solved ASAP.

Offline Tramol

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Re: New Almond+
« Reply #5 on: August 18, 2014, 11:32:03 pm »
Excellent! Thanks for the update!

 

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