Z wave radio freezes

[mparadis]

Have been using the almond+ with z wave successfully for a while. The only issue I had experienced with it is that the kwikset dead bolt is unresponsive / extremely slow sometimes. Sometimes responding in 20+ seconds, sometimes not responding at all. However, the real concern is that for several days I have frequently had the z wave radio become unresponsive so that none of the z wave devices work. This happens when I use the cloud service through the app and when using the LCD. On the app the sensor just says updating but eventually rolls back to the previous status. When I open the actual sensor on the LCS I cannot toggle the on / off buttons at all. The zigbee lights I have continue to work while this is happening. Reboots of the almoind+ do not impact the freeze either and eventually the devices come back online, usually about 15 minutes. Has anyone else experienced this?

[LGNilsson]

First of all, which firmware version are you on?
Secondly, how many Z-Wave devices do you have connected?

This is not something we've seen, although I only have a handful of Z-Wave devices connected at home, but we've tested a lot more and not seen this problem.

[mparadis]

I am on the latest version and I have 10 z wave devices, 3 zig bee devices.

[mparadis]

And I took a short video of this occurring earlier today as well.

[LGNilsson]

That's really not enough devices to cause any problems. Had you had 100+ I might've sort of understood if there had been a potential slowdown, but not for 10.
By the latest firmware, I take it you mean R066?

[mparadis]

Yes R066 is the firmware.

[LGNilsson]

I've reported this to the software team so they can investigate what's going on as we don't have any other reports about this issue as far as I'm aware.

[mparadis]

Excellent if anything is needed from me let know.