Well, it helps if you're specific about the issues, rather than just saying something doesn't work, right? I'm not a mind reader and I can't guess what's wrong.
Followup question then. Does it work from the LCD UI? Does it work from the local UI in the Almond+? Is this using one of the two app or is it via connect.securifi.com?
Again, I can't just figure these things out based on the information you've provided, so if you want help, please at least try to provide some more details than "it doesn't work".