@ Darcyjwcc,
Please try the following to see if that helps in resolving the issue.
1) Unplug the Almond for 20 minutes and plug it back in and check.
2) Reset the Almond to factory default settings. To do so, press and hold the reset button (just above the power plug) for 10 seconds and release it.
If the above instructions doesn't help then please do get in touch with our support team at
support@securifi.com to get the unit replaced.