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Author Topic: Cloud down?  (Read 11949 times)

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Offline plyles

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Cloud down?
« on: March 07, 2015, 11:42:10 am »
Seems to be problems with connecting to Almond servers.

Keep getting "Almond is offline".

Wanted to make sure this isn't a local issue
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LGNilsson

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Re: Cloud down?
« Reply #1 on: March 07, 2015, 11:45:17 am »
Apparently we had some issues earlier today, but it should be working fine now.
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Offline greylensman

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Re: Cloud down?
« Reply #2 on: March 07, 2015, 04:58:25 pm »
I know this has been discussed before, but is there any way to bypass the cloud?  It's pretty irritating to not be able to control a light across the room from the same network without connecting to the internet first.  A feature to allow control from a local network would be quite useful.
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LGNilsson

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Re: Cloud down?
« Reply #3 on: March 07, 2015, 06:01:03 pm »
We're looking into it, but it'll take time to do.
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Offline scroder

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Re: Cloud down?
« Reply #4 on: March 07, 2015, 07:35:04 pm »
Has been down all day for me. Doesn't work on android app or logging into it from a computer. All I get is the offline message. Any other ideas?
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Offline Ab

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Re: Cloud down?
« Reply #5 on: March 08, 2015, 12:54:48 am »
I can no longer log in to the app either. Havnt been able since I upgraded to the R70as beta version. That said it did work initially (immediately after the upgrade last night but has been on the blink since this morning!
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Offline sfalc

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Re: Cloud down?
« Reply #6 on: March 08, 2015, 05:08:53 am »
Yeah the cloud seems down, haven't been able to use the app since yesterday.
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Almond+ with 2 dimmer switches, 2 binary on/off switches, 1 Qubino Flush dimmer, 1 Aeontec micro dimmer, 1 Fibaro Dimmer 2, 1 Lightify RGBW bulb, 2 Lightify Flex RGBW Led strip, 1 WeMo Bulb, 1 Fibaro magnetic door sensor, Vision PIR & temperature sensor.

LGNilsson

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Re: Cloud down?
« Reply #7 on: March 08, 2015, 05:22:08 am »
Got to be an issue with R070as then, as everything is working fine on our end. We'll have to investigate tomorrow. Sorry about this, but it's not one we've come across.
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Offline Fire69

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Re: Cloud down?
« Reply #8 on: March 08, 2015, 08:29:55 am »
R070as working just fine here.
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Offline sfalc

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Re: Cloud down?
« Reply #9 on: March 08, 2015, 09:53:11 am »
The Almond offline problem solved itself when I rebooted the router. So the bug might be an intermittent thing.
I'm keeping my fingers crossed...
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Almond+ with 2 dimmer switches, 2 binary on/off switches, 1 Qubino Flush dimmer, 1 Aeontec micro dimmer, 1 Fibaro Dimmer 2, 1 Lightify RGBW bulb, 2 Lightify Flex RGBW Led strip, 1 WeMo Bulb, 1 Fibaro magnetic door sensor, Vision PIR & temperature sensor.

Offline dbuttke

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Re: Cloud down?
« Reply #10 on: March 08, 2015, 10:24:46 am »
App says almond offline for me too. I first noticed midday yesterday.
Using android app 0.3.15b.
Almond is on R070as.
Was daylight savings here today. This happened prior to that however.
I happened to be up at that time and I checked the clock app on the LCD and it had updated correctly.

I'm rebooting now and...it came back up. App is working again.

This is why my wife is driving me to use insteon.  I have some already and she knows that when the controller locks up the lights will still work and they aren't cloud Dependant.

So another vote for offline control again.  I know you can't do it overnight, but I believe it should be done.
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Offline buckslayr

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Re: Cloud down?
« Reply #11 on: March 08, 2015, 11:30:37 am »
I had the same problem.  Reboot only temporarily solved the issue.  Saying it's offline again.
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Offline scroder

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Re: Cloud down?
« Reply #12 on: March 08, 2015, 12:06:40 pm »
Just a FYI to almond support, I have not updated to the newest firmware release with this issue. Still on 70 and day 2 of the cloud being down.
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Offline Ohiomedic

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Re: Cloud down?
« Reply #13 on: March 08, 2015, 12:32:24 pm »
Was down for a little bit yesterday morning, but is working fine for me with both iOS app, and over the net.
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Offline sparkygreen

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Re: Cloud down?
« Reply #14 on: March 08, 2015, 05:20:21 pm »
Mine has been down since yesterday as well.  Showing Almond offline but almond shows online and sensors work from there.   iOS app and via website. 
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