Rules tab area is now blank & Almond goes offline often

[jeffery]

Not sure how i did it; but after upgrading to R72 and viewed the rules (I may have hit edit not sure); they disappeared. Now there is no way to see or create new rules. When i hit the Home icon there seems to be a line item rule flash that appears briefly.

I am also noticing that now the Almond goes offline often, not reachable via WebUI, and requires a hard reset as the only way to boot up because the touch screen has gone dark too.

[sjd4]

I had a similar problem.  What I found out was when I tried to delete my Rules they got corrupted and the CPU usage for RulesEngine was 100%.  I resolved it by connecting to "ssh root@10.10.10.254" and deleting Rules.xml with "rm /tmp/Rules.xml".  It's been working good since.  Hope that helps.

[jeffery]

Thanks for the reply - i had to get Securifi support help. I believe that's what they did. Up and running now.

[clarkerainey]

Same issue with me, but mine was eating all the ram for the rulesEngine process.  I am running R65, which I manually flashed, and will ssh in to remove the xml file.  Thanks for the solution!

[spooky123]

Same issue and same fix via Securifi support after upgrading to R072.