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Author Topic: Aeotec home energy meter  (Read 5979 times)

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Offline Hamhel

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Aeotec home energy meter
« on: February 02, 2016, 08:37:06 am »
Hi, somebody try to paired a home energy meter on almond +.
I tried since 2 days and is negative for me .....  :(

- unsupported device
- when I trigger the sensor, receive always same valor : 33 ???

Any experience or help for me
Thanks


Offline Ashok

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Re: Aeotec home energy meter
« Reply #1 on: February 02, 2016, 08:58:21 am »
@ Hamhel,

If you are receiving an option to select the device type, then please do select it as "Energy Reader".  And if you are not getting any option then please do send us the log files, let us know a bit more about receiving always same valor: 33?.

Offline Hamhel

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Re: Aeotec home energy meter
« Reply #2 on: February 02, 2016, 11:04:33 pm »
No option ... directly the box to put the name .... with :  Unknowdevice 37


Offline Ashok

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Re: Aeotec home energy meter
« Reply #3 on: February 03, 2016, 11:48:51 am »
@ Hamhel,

Got it and I hope you sent the log files.

Offline Hamhel

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Re: Aeotec home energy meter
« Reply #4 on: February 03, 2016, 04:55:19 pm »
I send the log with the topic name.

Offline Ashok

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Re: Aeotec home energy meter
« Reply #5 on: February 04, 2016, 07:04:49 am »
@ Hamhel,

Thank you and we received the log files, our team is working on it and would let you know the status.

Offline Ashok

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Re: Aeotec home energy meter
« Reply #6 on: February 05, 2016, 07:49:03 am »
@ Hamhel,

I am sorry to say this, but for some reason the device was removed and then sent the log files. Could you please try to remove and add it again, then send the log files. Thank you!

Offline Hamhel

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Re: Aeotec home energy meter
« Reply #7 on: February 05, 2016, 12:04:33 pm »
@ Ashok,

ok it's done.

I remove and add the energy meter sensor ( the name is:  unknow device type #48)

thanks

Offline Ashok

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Re: Aeotec home energy meter
« Reply #8 on: February 11, 2016, 02:12:40 pm »
@ Hamhel,

We actually need some additional information regarding the issue. Please check your PM.

 

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