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Author Topic: Aeon Labs Multisensor Gen5  (Read 8567 times)

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Offline kareemruhi

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Aeon Labs Multisensor Gen5
« on: February 18, 2016, 12:56:22 am »
I got the latest version of this sensor and it does get detected by Almond+ but unfortunately none of the functions work.

As soon as its detected, it give me the option of choosing what type of sensor it is; luminance, humidity, multi, other... etc. Some posts mentioned that selecting as 'Other' made it work as Motion but it did not work for me. Tried all options and it does not work. My main goal was motion out of the whole 6 but would love to see all 6 working or at least play with some rules based on presence + lux levels and adjust the lights accordingly.

Any support from Securifi on this sensor? My Almond+ is up to date btw.
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Offline Ashok

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Re: Aeon Labs Multisensor Gen5
« Reply #1 on: February 18, 2016, 10:36:28 am »
@ kareemruhi,

Remove the sensor and ensure the distance is not more than 1 mt while adding, then select the type as Multi sensor. If you are facing any issues after that then please do hit send logs.

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Offline Talard

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Re: Aeon Labs Multisensor Gen5
« Reply #2 on: February 19, 2016, 03:27:16 am »
Is this version is partially supported ?

I got a gen4 that work weel but i need more now and I want to be sure that if I'm buying Gen5, it will work !
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Offline Ashok

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Re: Aeon Labs Multisensor Gen5
« Reply #3 on: February 19, 2016, 07:48:33 am »
@ Talard,

We added support for Gen5, and shouldn't be facing any issues.
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Offline Talard

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Re: Aeon Labs Multisensor Gen5
« Reply #4 on: February 19, 2016, 10:40:39 am »
cool, thx !
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Offline kareemruhi

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Re: Aeon Labs Multisensor Gen5
« Reply #5 on: February 19, 2016, 01:33:32 pm »
Quote from: Ashok on February 18, 2016, 10:36:28 am
@ kareemruhi,

Remove the sensor and ensure the distance is not more than 1 mt while adding, then select the type as Multi sensor. If you are facing any issues after that then please do hit send logs.

Hi Ashok,

It did not work. Still no motion is being detected. Just sent my logs.
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Offline kareemruhi

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Re: Aeon Labs Multisensor Gen5
« Reply #6 on: February 19, 2016, 02:34:31 pm »
Just incase, here are the logs here:

System Log:
Feb 19 23:17:15 AlmondPlus user.info sysinit: Svc Disc: complete.^M
Feb 19 23:17:15 AlmondPlus user.info sysinit: WRITE ERR: ep 01 clus 0019 attr 0006 not supported^M
Feb 19 23:17:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:17:33 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:17:34 AlmondPlus user.info sysinit: RECV Membership query   from 10.10.10.254    to 224.0.0.1
Feb 19 23:17:35 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.103    to 239.255.255.250
Feb 19 23:17:35 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:17:35 AlmondPlus user.info sysinit: The source address 10.10.10.103 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:17:36 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.30     to 239.255.255.250
Feb 19 23:17:36 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:17:36 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:17:41 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.224    to 239.255.255.246
Feb 19 23:17:41 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.246 on VIF #1
Feb 19 23:17:43 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 224.0.0.2
Feb 19 23:17:43 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:18:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:18:14 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:18:28 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:18:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:20 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:38 AlmondPlus user.info sysinit: RECV Membership query   from 10.10.10.254    to 224.0.0.1
Feb 19 23:19:40 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 224.0.0.2
Feb 19 23:19:40 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:19:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:41 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 239.255.255.250
Feb 19 23:19:41 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:19:41 AlmondPlus user.info sysinit: The source address 10.10.10.254 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:41 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.103    to 239.255.255.250
Feb 19 23:19:41 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:19:41 AlmondPlus user.info sysinit: The source address 10.10.10.103 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:19:43 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.30     to 239.255.255.250
Feb 19 23:19:43 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:19:45 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.224    to 239.255.255.246
Feb 19 23:19:45 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.246 on VIF #1
Feb 19 23:20:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:20:11 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:20:17 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:20:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:21:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:21:06 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:21:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:21:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:21:43 AlmondPlus user.info sysinit: RECV Membership query   from 10.10.10.254    to 224.0.0.1
Feb 19 23:21:44 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 224.0.0.2
Feb 19 23:21:44 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:21:45 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.30     to 239.255.255.250
Feb 19 23:21:45 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:21:45 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.224    to 239.255.255.246
Feb 19 23:21:45 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.246 on VIF #1
Feb 19 23:21:45 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 239.255.255.250
Feb 19 23:21:45 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:21:45 AlmondPlus user.info sysinit: The source address 10.10.10.254 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:21:57 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:22:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:22:19 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:22:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:22:53 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:22:56 AlmondPlus user.info sysinit: RECV Leave message      from 10.10.10.115    to 224.0.0.2
Feb 19 23:23:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:23:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:23:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:23:44 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:23:49 AlmondPlus user.info sysinit: RECV Membership query   from 10.10.10.254    to 224.0.0.1
Feb 19 23:23:49 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 239.255.255.250
Feb 19 23:23:49 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:23:49 AlmondPlus user.info sysinit: The source address 10.10.10.254 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:23:50 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.78     to 239.255.255.250
Feb 19 23:23:50 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:23:50 AlmondPlus user.info sysinit: The source address 10.10.10.78 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:23:53 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 224.0.0.2
Feb 19 23:23:53 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:23:54 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.224    to 239.255.255.246
Feb 19 23:23:54 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.246 on VIF #1
Feb 19 23:23:56 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.30     to 239.255.255.250
Feb 19 23:23:56 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:23:56 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:24:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:24:36 AlmondPlus user.info sysinit: RECV Leave message      from 10.10.10.115    to 224.0.0.2
Feb 19 23:24:38 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:24:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:24:57 AlmondPlus daemon.info hostapd: wlan10: STA 0c:8b:fd:18:64:ab WPA: group key handshake completed (RSN)
Feb 19 23:24:57 AlmondPlus daemon.info hostapd: wlan10: STA 6c:8d:c1:15:e1:43 WPA: group key handshake completed (RSN)
Feb 19 23:24:57 AlmondPlus daemon.info hostapd: wlan10: STA 84:a6:c8:2c:70:36 WPA: group key handshake completed (RSN)
Feb 19 23:25:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:02 AlmondPlus daemon.info hostapd: wlan00: STA 4c:8d:79:5c:ed:8f WPA: group key handshake completed (RSN)
Feb 19 23:25:02 AlmondPlus kern.warn kernel: FWLOG: [117794816] WAL_DBGID_SECURITY_MCAST_KEY_SET ( 0x2 )
Feb 19 23:25:07 AlmondPlus user.info sysinit: The source address 10.10.10.224 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:17 AlmondPlus user.info sysinit: The source address 10.10.10.224 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:30 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:31 AlmondPlus user.info sysinit: RECV Leave message      from 10.10.10.158    to 224.0.0.2
Feb 19 23:25:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:53 AlmondPlus user.info sysinit: RECV Membership query   from 10.10.10.254    to 224.0.0.1
Feb 19 23:25:54 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.224    to 239.255.255.246
Feb 19 23:25:54 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.246 on VIF #1
Feb 19 23:25:54 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.30     to 239.255.255.250
Feb 19 23:25:54 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:25:54 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:25:56 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 239.255.255.250
Feb 19 23:25:56 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:25:56 AlmondPlus user.info sysinit: The source address 10.10.10.254 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:26:00 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 224.0.0.2
Feb 19 23:26:00 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:26:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:26:21 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:26:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:27:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:27:15 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:27:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:27:29 AlmondPlus user.info sysinit: WRITE ERR: ep 01 clus 0019 attr 0006 not supported^M
Feb 19 23:27:29 AlmondPlus user.info sysinit: Svc Disc: Starting discovery for cluster 0x0019^M
Feb 19 23:27:29 AlmondPlus user.info sysinit: Svc Disc: Waiting 2 sec for discovery to complete^M
Feb 19 23:27:31 AlmondPlus user.info sysinit: Svc Disc: complete.^M
Feb 19 23:27:31 AlmondPlus user.info sysinit: WRITE ERR: ep 01 clus 0019 attr 0006 not supported^M
Feb 19 23:27:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:27:59 AlmondPlus user.info sysinit: RECV Membership query   from 10.10.10.254    to 224.0.0.1
Feb 19 23:27:59 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.103    to 239.255.255.250
Feb 19 23:27:59 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:27:59 AlmondPlus user.info sysinit: The source address 10.10.10.103 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:28:00 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.30     to 239.255.255.250
Feb 19 23:28:00 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.250 on VIF #1
Feb 19 23:28:00 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:28:04 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.224    to 239.255.255.246
Feb 19 23:28:04 AlmondPlus user.info sysinit: Updated route entry for 239.255.255.246 on VIF #1
Feb 19 23:28:06 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:28:09 AlmondPlus user.info sysinit: RECV V2 member report   from 10.10.10.254    to 224.0.0.2
Feb 19 23:28:09 AlmondPlus user.info sysinit: The IGMP message was from myself. Ignoring.
Feb 19 23:28:21 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:28:41 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:29:01 AlmondPlus user.info sysinit: The source address 10.10.10.191 for group 239.255.255.250, is not in any valid net for upstream VIF.
Feb 19 23:29:01 AlmondPlus user.info sysinit: The source address 10.10.10.30 for group 239.255.255.250, is not in any valid net for upstream VIF.
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Offline Ashok

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Re: Aeon Labs Multisensor Gen5
« Reply #7 on: February 22, 2016, 07:24:44 am »
@ Kareemruhi,

Thank you and I just got some update on this. Remove the sensor and add it again, then press the Pairing button 3 times so that it would send the complete configuration files to the Almond+ which would solve the issue.

If you are still facing any issues then please do send the logs using the LCD (Help-->Send Logs).
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Offline kareemruhi

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Re: Aeon Labs Multisensor 6 Gen5
« Reply #8 on: February 25, 2016, 02:58:03 am »
@Ashok

Unfortunately, It did not work. I've sent my logs and i got feedback from your staff that it hasn't been tested before? However, they said they will get back to me within 24 hours. Fingers crossed you guys will have a solution or add support to it as its really an awesome multisensor if it works
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Offline Ashok

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Re: Aeon Labs Multisensor Gen5
« Reply #9 on: February 25, 2016, 08:52:44 am »
@ Kareemruhi,

I just tested it at our end again, Motion is working perfectly with out any concerns. I would update our support team on this to proceed accordingly with you for a solution.
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Offline Ashok

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Re: Aeon Labs Multisensor Gen5
« Reply #10 on: February 25, 2016, 09:05:28 am »
@ Kareemruhi,

Once the motion is detected, after 4 minutes it is going back to no motion.
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Offline cswilly

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Re: Aeon Labs Multisensor Gen5
« Reply #11 on: February 25, 2016, 11:19:26 am »
Quote
Once the motion is detected, after 4 minutes it is going back to no motion.

BTW, 4 minutes is the default. You change this to be between 1 and 255 seconds or between 4 and 255 minutes.
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