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Author Topic: Server Down Notice  (Read 2138 times)

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Offline wmhess

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Server Down Notice
« on: July 29, 2016, 10:35:34 pm »
Hello

I just tried my first sensor (Peanut Plug) and ran into problems with it not showing up in my cloud account.   I could view it locally,  but was notified by the Almond App (Android) that it couldn't be viewed via the cloud.   I tried to reset my app by logging out then attempted to log back in.   I was unable to log in,  so I tried to reset my password.   This too failed.   I finally contacted support via telephone,  and they told me that they were having server issues.   My question then is there a notice somewhere to let me know if there are service issues?

Thank you for any guidance you can give a newbie.

Bill

Offline Ashok

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Re: Server Down Notice
« Reply #1 on: July 30, 2016, 11:29:53 am »
@ wmhess,

We had a small update on the Cloud, but everything is up and running now. If possible, reboot the Almond+ and check the status.

 

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