I apologize in advance if this is the wrong place for this topic, but there doesn't seem to be a place for general support?
Anyway, I am having some reliability issues when trying to control my smart home devices.
Some Background:- I have an Almond+ with nearly all default wi-fi router setup.
- I have 2 sensors so far:
- an Osram Lightify RGBW bulb, which uses zigbee
- a GE Wall Receptacle (aka socket), which uses z-wave
- I am using the android app from my Xperia phone or the iOS app from an iPad mini 3, both connected to almond+'s wifi
- The sensors are located one room over from the Almond+, but are within 20-30ft with only a thin interior apartment wall between
when I first add these sensors I am able to see them in the app, and am able to control them just fine. On/off for both, and full RGBW color control for the bulb.
They continue to work until the next day. The app still displays the sensors, and appears to respond to input; however, when trying to control the sensors (say just pressing the ON/off box) will often just show "Updating sensor data. Please wait" indefinitely. No change is ever received by the sensor, and the updating message (with the refreshing icon) will be displayed until I change pages (from Devices to Scenes for example).
Sometimes I will be able to go into the app and have the app/almond/sensor respond immediately, while other times it will simply not work at all.
Which sensor is affected seems to be random, some days it's the wall socket, sometimes the lightbulb, sometimes both/neither.
Any thoughts on what could be causing these issues?
I think if it was an app bug that it would only affect one version of it (android/iOS) but behavior is the same for both.
The Almond+ seems to handle everything else just fine, but perhaps has some intermittent communication issue?
Or could this be a range issue, despite being only 20-30ft away?
I have to fix this or the wife won't allow me to purchase any more devices