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Author Topic: Iris Garage Opener Sensor suddenly wont pair!  (Read 3586 times)

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Offline scroder

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Iris Garage Opener Sensor suddenly wont pair!
« on: October 16, 2016, 02:13:35 pm »
I have been using my Iris Garage Opener (linear) for probably 10 months without a hiccup. It was setup with one of the older firmwares then updated to 89 where it continued to work. I had an issue with it not responding last week so I deleted it from the Almond and did a reset on the opener. Not it wont pair at all! Almond says adding sensor when I pair it then switches to saying still trying to add then it just goes to the normal add screen. I have tried it at least 15 times now and it no longer works. I use this a ton due to contractors working at my house and I need to get it working again. Any ideas??

Dave

Offline scroder

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Re: Iris Garage Opener Sensor suddenly wont pair!
« Reply #1 on: October 16, 2016, 11:01:34 pm »
Got it to finally pair and thought I was done! Nope, now the sensor on the app and computer just says stopped all the time. Never changes and doesnt respond to commands. Any ideas?

Offline icemanaccord

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Re: Iris Garage Opener Sensor suddenly wont pair!
« Reply #2 on: October 17, 2016, 09:37:52 pm »
Is it nyce tilt sensor?

Offline fillibar

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Re: Iris Garage Opener Sensor suddenly wont pair!
« Reply #3 on: October 18, 2016, 09:21:17 am »
When you deleted it did you remove it using the remove in the add sensor section or in the advanced configuration settings of the device? I would recommend doing the first. Then doing a factory reset of the garage door opener device. Then adding it again.

Basically "starting it from scratch" for the opener just to make sure.
Almond 3 mesh handling the home.

Offline scroder

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Re: Iris Garage Opener Sensor suddenly wont pair!
« Reply #4 on: October 22, 2016, 12:48:46 am »
When you deleted it did you remove it using the remove in the add sensor section or in the advanced configuration settings of the device? I would recommend doing the first. Then doing a factory reset of the garage door opener device. Then adding it again.

Basically "starting it from scratch" for the opener just to make sure.

I have done 2 factory resets on the garage sensor. It still only says stopped on the app and doesn't respond to any commands. I removed it from the add sensor section as I am not sure where to look in advanced configuration settings.

Offline Baldo

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Re: Iris Garage Opener Sensor suddenly wont pair!
« Reply #5 on: October 22, 2016, 08:49:38 am »
Change the battery in the tilt sensor and re-pair. This was what happened to mine.

 

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