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Author Topic: Vision 7432us in wall switch 2 relay not reporting status correctly.  (Read 6303 times)

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Offline penright

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I am not sure where the problem is, I have a http://www.thesmartesthouse.com/products/zl-7432us-in-wall-switch-2-relay. It controls the lights 1 and 2 correctly. I have used the device on a Tuxedo, which only support binary switch, not multi-switch. In the Tuxedo, if I turn on the wall switch, the device reports correctly as being on. With the Almond+ it seem to report the last change the Almond+ made. Are there any logs I can look at to help diagnose?
Moving from Tuxedo to Almond+
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Offline Ashok

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Re: Vision 7432us in wall switch 2 relay not reporting status correctly.
« Reply #1 on: December 06, 2016, 07:50:20 am »
@ penright,

I am not sure where the problem is, I have a http://www.thesmartesthouse.com/products/zl-7432us-in-wall-switch-2-relay. It controls the lights 1 and 2 correctly. I have used the device on a Tuxedo, which only support binary switch, not multi-switch. In the Tuxedo, if I turn on the wall switch, the device reports correctly as being on. With the Almond+ it seem to report the last change the Almond+ made. Are there any logs I can look at to help diagnose?

Please do send us the log files, so that we can debug and get back to you.


Offline penright

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Re: Vision 7432us in wall switch 2 relay not reporting status correctly.
« Reply #2 on: December 07, 2016, 09:12:12 am »
Can I pull them remotely? Do I remember seeing something about send them? Can I copy them to a thumb drive and post them?
I am new to the Almond+, but I learn fast once I can get my bearings. 
Moving from Tuxedo to Almond+
And Loving it.

Offline Ashok

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Re: Vision 7432us in wall switch 2 relay not reporting status correctly.
« Reply #3 on: December 07, 2016, 12:46:50 pm »
@ penright,

Can I pull them remotely? Do I remember seeing something about send them? Can I copy them to a thumb drive and post them?
I am new to the Almond+, but I learn fast once I can get my bearings. 

You can tap on Help-->Send logs via LCD UI.

Offline penright

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Re: Vision 7432us in wall switch 2 relay not reporting status correctly.
« Reply #4 on: December 07, 2016, 02:56:07 pm »
You can tap on Help-->Send logs via LCD UI.
Did that.
Just wondering, how can I look at them?
Moving from Tuxedo to Almond+
And Loving it.

 

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