We purchased an Almond 2015 wireless router in June of this year, via Amazon. It's worked pretty well and been great at allowing internet access around the house. Our internet provider is Virgin Media. This morning the internet stopped working. After a call to Virgin Media Help, and factory resetting the hub, we've established that the hub is working correctly; we can access the internet via data cable and wirelessly.
The Almond connects to the internet briefly and then displays Internet Disconnected error. I've tried factory resetting the Almond too. The firewall is set to low, as it has been since June.
Do you have any advice please?