Notify Me not working

[cswilly]

Notify Me is working for only one of my devices.

I have set Notify Me to Always for three other devices and I never receive notifications for these devices. I can View Device History for these devices and I can see when they connect and disconnect.

Any hints?

[Ashok]

@ cswilly,

Ensure that the device shows as Inactive or try to disable the wifi on any one of the devices for at least 10 minutes and check, we should receive the notification.

[cswilly]

@ cswilly,

Ensure that the device shows as Inactive or try to disable the wifi on any one of the devices for at least 10 minutes and check, we should receive the notification.

I can see in the history for the devics that it is connecting and disconnecting. But no notifications.

I have one device for which notifications are working. But not the others.  Strange.

[Ashok]

@ cswilly,

I can see in the history for the devics that it is connecting and disconnecting. But no notifications.

I have one device for which notifications are working. But not the others.  Strange.

It is strange, because if it is working for one device should work for all the devices, however, please do send us the log files with the description "Logs for notifications not working".

[cswilly]

Rebooted my Almond+ and notifications are working for all my devices. I should have done that before posting. 

Thanks for the support guys.

[Yaku]

I have an Almond+ and use the App on my iPhone
Where in the world is  this this Notify Me option??

[nitesh.agarwal]

@Yaku

Basically, "Notify me" option can be enabled through the App by going to "Devices" section. To do so, tap on "Devices" tab, then tap on the settings (3 dots) icon of the sensor/network devices and scroll down the screen to enable to "Notify me" option.

[pabpoo]

@Yaku

Basically, "Notify me" option can be enabled through the App by going to "Devices" section. To do so, tap on "Devices" tab, then tap on the settings (3 dots) icon of the sensor/network devices and scroll down the screen to enable to "Notify me" option.

Any way to get the same notification but for the router itself? I noticed the app won't tell me if the router is offline (unplugged, no internet, etc) or not. That is scary if is used as a "surveillance" HA hub.

[fillibar]

Not specifically, although that notification would have to be from the app because if the router is offline how would it notify you (unless you were in local mode, which you would know already). If it was offline the app usually appears as grey on the dashboard and does not update the information because it cannot reach the router... At least that is how it appears to me when I cannot reach it. Easy enough to test out I guess.

[pabpoo]

Not specifically, although that notification would have to be from the app because if the router is offline how would it notify you (unless you were in local mode, which you would know already). If it was offline the app usually appears as grey on the dashboard and does not update the information because it cannot reach the router... At least that is how it appears to me when I cannot reach it. Easy enough to test out I guess.

I saw in the logs that the router is pinging the securifi servers and the securifi servers are pinging the router, so the securifi cloud service can send a notification to the mobile app when the router goes offline (cannot be reached for x minutes).

Code: [Select]

[2017-8-4 12:30:39.12069] {PRINT} --------------------Data sending to cloud commandType=104----------
[2017-8-4 12:30:39.12087] {PRINT} <root><KeepAlive>KEEP_ALIVE</KeepAlive></root>
[2017-8-4 12:30:39.12128] {PRINT} Bytes Written: 46
[2017-8-4 12:32:9.68731] {PRINT} ===============Received from cloud==================
[2017-8-4 12:32:9.68752] {PRINT} CommandLength=46,CommandType=104,CommandID=0,BroadcastID=0
[2017-8-4 12:32:9.70881] {PRINT} <root><KeepAlive>KEEP_ALIVE</KeepAlive></root>
[2017-8-4 12:32:9.70910] {ERROR} Got unknown XML command from cloud 104


[fillibar]

Oh Securifi definitely COULD do it because of the data back and forth (or not) but there is nothing set up to do that at this time.