DeviceList.xml empty with working sensors.

[pabpoo]

Hi,

have 4 Zigbee sensors connected and noticed that my DeviceList.xml is empty. They work and are listed correctly in the web/cloud/mobile app UI.

Is this normal?

Firmware: AP2-R090-L009-W016-ZW016-ZB005

Thanks.

[nitesh.agarwal]

@Pabpoo

To my best knowledge, it should not be happening. Please send us the log files by tapping "Help--> Send Longs " and enter the description as Log files for Pabpoo to see what can be done in this regards.

[pabpoo]

@Pabpoo

To my best knowledge, it should not be happening. Please send us the log files by tapping "Help--> Send Longs " and enter the description as Log files for Pabpoo to see what can be done in this regards.

No luck, got “sorry, unable to send logs”.
On CloudDaemon.log: “{"CommandType":"SendLogs","Success":"false","ReasonCode":"0","AppID":"2"}”

[pabpoo]

Seems the send logs option worked after a reboot of the router (was too big?)