Securifi Community Forum
Securifi Products => Almond+ => Topic started by: pabpoo on August 04, 2017, 12:29:49 pm
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Hi,
have 4 Zigbee sensors connected and noticed that my DeviceList.xml is empty. They work and are listed correctly in the web/cloud/mobile app UI.
Is this normal?
Firmware: AP2-R090-L009-W016-ZW016-ZB005
Thanks.
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@Pabpoo
To my best knowledge, it should not be happening. Please send us the log files by tapping "Help--> Send Longs " and enter the description as Log files for Pabpoo to see what can be done in this regards.
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@Pabpoo
To my best knowledge, it should not be happening. Please send us the log files by tapping "Help--> Send Longs " and enter the description as Log files for Pabpoo to see what can be done in this regards.
No luck, got “sorry, unable to send logs”.
On CloudDaemon.log: “{"CommandType":"SendLogs","Success":"false","ReasonCode":"0","AppID":"2"}”
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Seems the send logs option worked after a reboot of the router (was too big?)