Securifi Community Forum

Apps => iOS app => Topic started by: Mishakim on October 16, 2014, 03:14:13 pm

Title: iOS App doesn't load when on work wifi
Post by: Mishakim on October 16, 2014, 03:14:13 pm

When I'm on the WiFi at work, the Almond iOS app won't load - it just puts up the logo screen, and stays there. Our network has some sort of restriction on outbound connections, such that I also can't access my home network directly (VPN server or forwarded ports), but I can access connect.securify.com. Is the app trying to make a direct connection to the router? If so, it needs to put up an error, not just sit there loading forever.

Title: Re: iOS App doesn't load when on work wifi
Post by: devi on October 21, 2014, 01:28:35 am

Yeah sorry about that! Connect.securifi.com and Mobile app use different ports for connecting to the cloud. We will add a meaningful message saying that "we could not connect to the cloud" on the logo screen in next release.