Securifi Community Forum

Securifi Products => Almond 2015 => Topic started by: ptc1982 on March 17, 2016, 10:38:03 pm

Title: Cannot reboot router via Android App anymore
Post by: ptc1982 on March 17, 2016, 10:38:03 pm
Hello Everyone,,

I have the Almond 2015 and for the last few weeks I noticed I can no longer reboot the router through my android app(Software version - AL2-R089).  When I try, it says "reboot successful" on the app and the router LCD goes black indefinitely til I pull the plug.

Any suggestions? I have tried factory resetting the router.

Thank you for your time.
Title: Re: Cannot reboot router via Android App anymore
Post by: Ashok on March 18, 2016, 06:43:54 am
@ ptc1982,

What is the make and model number of the phone on which you are using the Android app, also is this happening with multiple devices?
Title: Re: Cannot reboot router via Android App anymore
Post by: ptc1982 on March 18, 2016, 08:49:14 am
Quote from: Ashok on March 18, 2016, 06:43:54 am
@ ptc1982,

What is the make and model number of the phone on which you are using the Android app, also is this happening with multiple devices?

Hi Ashok,

I have a Galaxy Note 4 N910T running android 5.1.1 as well as a Google Nexus 6 running android 6.0.1; almond reboot command reacts the same on both phones.
Title: Re: Cannot reboot router via Android App anymore
Post by: Ashok on March 18, 2016, 09:33:31 am
@ ptc1982,

Thank you and how about rebooting from the device, like unplugging the power cable and re plugging it does it work fine like that?
Title: Re: Cannot reboot router via Android App anymore
Post by: devi on March 18, 2016, 10:58:25 am
Hi @ ptc1982,

There is problem with Router reboot in Almond 2015, we will be fixing it soon.
Title: Re: Cannot reboot router via Android App anymore
Post by: ptc1982 on March 18, 2016, 11:47:38 am
Quote from: devi on March 18, 2016, 10:58:25 am
Hi @ ptc1982,

There is problem with Router reboot in Almond 2015, we will be fixing it soon.

Thanks for the prompt replies.

I'll be on the lookout for any new firmware updates containing this fix.