Securifi Community Forum

Securifi Products => Almond and Almond A1A => Topic started by: dutchydoo on May 07, 2014, 05:01:13 pm

Title: Connection won't hold
Post by: dutchydoo on May 07, 2014, 05:01:13 pm

I have only had this router for a month and I am terribly disappointed so far.  My vpn connection does not hold - it is constantly disconnecting - this is a big problem as this is my connection to my
corporate network and i am constantly and randomly being disconnected throughout the day.

This needs to be fixed or I will seek a refund.   I had a net gear router for years and never had issue one.  I like the user interface on this Almond device but the performance seems to be UNACCEPTABLE.

Is there a setting to change?

Title: Re: Connection won't hold
Post by: Patrick Wilson on May 07, 2014, 08:47:24 pm

Quote from: dutchydoo on May 07, 2014, 05:01:13 pm

I have only had this router for a month and I am terribly disappointed so far.  My vpn connection does not hold - it is constantly disconnecting - this is a big problem as this is my connection to my
corporate network and i am constantly and randomly being disconnected throughout the day.

This needs to be fixed or I will seek a refund.   I had a net gear router for years and never had issue one.  I like the user interface on this Almond device but the performance seems to be UNACCEPTABLE.

Is there a setting to change?

Please contact our Technical Support (http://www.securifi.com/support) department for further assistance with your issues you are experiencing.