Securifi Community Forum
Securifi Products => Almond 3 => Topic started by: denali1998 on December 10, 2016, 12:26:11 pm
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One of the rule examples indicates you can create a rule when a smart phone connects to almond 3, and although my smart phones connect to the almond 3, I am unable to see any of my smart phones connected via the app or from dashboard on browser on my PC so I am unable to create a rule. I am able to see other devices connected to the Almond 3,such as, PC, laptop, IP camera, sensors, just not smart phones. Any ideas? Thank you.
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Are you using the Almond 3 as a router? I believe this is only working right now when the Almond 3 is in router mode but I could be wrong (this is because the router is handling the DHCP leases, and is probably unreliable if it is used as an access point) Otherwise just check a few simple troubleshooting items but first make sure you are on the wifi network for the Almond 3. Seems strange that other devices are showing up but this isn't. I will say it is working with my (android) phones, and I can test my iPad later (its on a different network right now)
- Make sure you are on the wifi network for the Almond 3
- Test with another mobile device
- Reboot the router (and mesh units)
- Ensure all units are on the latest firmware, if not then update and reboot
- Contact Securifi support on this page https://www.securifi.com/support
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The smart phones (2 android and iphone) are on the Almond 3 wifi network as well as two android tablets, but I am not using the Almond 3 as a router which may be the problem then, but thought that the smart phones would show up on the Almond 3 since PC/laptops and wireless camera are showing up on the securifi dashboard under network devices. Firmware is up to date and tried rebooting.
I am using a mifi for my internet connection and it does not have a lan port so I cannot make a wired Ethernet connection to utilize the Almond 3 as a router, but thanks for suggestions.
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I believe you can use it as a router without a wired connection (Wireless WAN option in router mode)
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Thanks MC, I did try setting up the Almond 3 as a router via the wizard and get as far as Step 4 and 5, " Connect your internet cable to the internet port as indicated" and "WAN cable is not connected", respectively. The Almond 3 is looking for a wired connection to set up in router mode.
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I am not at mine to confirm, so take this with a grain of salt. I think you can skip the wizard, then go select the Wireless WAN option on the LCD. I think it was on the last page of icons.