Securifi Community Forum

Securifi Products => Almond and Almond A1A => Topic started by: MelissaHanna on January 04, 2014, 06:06:14 am

Title: MyAlmond doesn't work
Post by: MelissaHanna on January 04, 2014, 06:06:14 am
I need a picture of what the circuit board should look like for the almond wireless router.  I received mine in mail on Monday, Internet was turned on yesterday and my almond will not turn on.  Out of frustration over that and lack of information about it anywhere...I decided to have a look inside. I am currently an electronics tech student at Everest Institute in WV.  It looks as though there may be something missing in it .  I have tested voltage where ac power chord is inserted and am reading a little under 5 volts.  but that is as far as it goes, there's just nothing.  Any help with this would be appreciated. :P
Title: Re: MyAlmond doesn't work
Post by: LGNilsson on January 04, 2014, 10:38:11 am
It sounds like you've received a faulty unit that sadly passed the factory testing and your best bet is to contact our support team to get a replacement unit sent out, please see http://www.securifi.com/support for ways on how to contac them.