Securifi Community Forum
Securifi Products => Almond+ => Topic started by: Kazy on January 19, 2015, 11:49:50 pm
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Both my GE Link bulbs worked fine before I went to visit my family (was gone for a few weeks).
When I got back, I found one of my bulbs was non-responsive (other one worked fine), so I tried resetting it and re-pairing it to the Almond+, only to get an "Association Failed" every time. Happened on both R69 and the latest beta.
I've tried removing all sensors and re-pairing, but now I've just got two bulbs that won't connect. :( It gets to "Getting Sensor Information" before "Association Failed", but never gets beyond that. I've gotten it all to work fine before, so I don't know why it just suddenly quit on me.
e: Got ONE of them to pair, but no matter what I do the other one isn't pairing again. It's a huge hassle to reset the Link (well not really, just time consuming to have to do it EVERY TIME) and this is really frustrating, I'm ready to throw my A+ against the wall.
e2: I mean, it'd be one thing if it could tell me WHY it failed, but the message "Association Failed" when it worked fine before is infuriating.
e3: Did the "Remove All Sensors" again, and now it seems my A+ won't even begin trying to add (either of) the bulbs. I'm going to try again in the morning.
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Can you please send logs so our software team can have a look at what's going on?
Help, Send Logs in the LCD UI.
Please do this after the bulb has failed to pair.
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One of the bulbs managed to pair when I was trying to send logs, but the other failed so I sent the logs after that one failed.
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Was finally able to get the other bulb connected. Still need to reconnect my outlet switch, but hopefully that will go more smoothly.
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They're looking into what's going on, hopefully we'll have a fix for this soon.
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I just tried to do this (R80 firmware) and I'm encountering the same issue. Is the solution to just keep re-trying? Its rather annoying as I seem to have to reset the bulb each time.
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Have been using Link bulbs for many months without issue.
Did have to re associate a couple after a brown out, deleted and re-added, worked without an issue.
What exactly are you experiencing? Trouble re-associating or losing the association on a regular basis?
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Hi --thanks for the reply. I was seeing the original issue in the thread such that attempting to pair them resulted in "Association Failed". I tried it yesterday in a different light fixture and it associated correctly. Could be a coincidence that it worked after I switched but they seem okay for now (once I also realized my router was in UTC time which was why my rules executed at weird times :-))