Securifi Community Forum

Securifi Products => Almond+ => Topic started by: bbutler on March 01, 2015, 04:57:10 pm

Title: Linking failed!
Post by: bbutler on March 01, 2015, 04:57:10 pm

I'm having an issue when trying to get an affiliation code from the Almond+.  Whenever I try to obtain a code via either the Wizard or the Almond Account feature I'm told that the "Linking failed! Invalid Credentials."  Is anyone else having this issue?  If so, how did you resolve?  Any help would be much appreciated!

Title: Re: Linking failed!
Post by: Rahaman on March 01, 2015, 11:42:15 pm

Quote from: bbutler on March 01, 2015, 04:57:10 pm

I'm having an issue when trying to get an affiliation code from the Almond+.  Whenever I try to obtain a code via either the Wizard or the Almond Account feature I'm told that the "Linking failed! Invalid Credentials."  Is anyone else having this issue?  If so, how did you resolve?  Any help would be much appreciated!

Run Diagnostic App from LCD UI and Verify the Last option (Valid Cloud Account) If that is failing Call Customer Support they will help you out.
And please keep posting here whatever the output you are going to get.