Securifi Community Forum

Securifi Products => Almond and Almond A1A => Topic started by: shahidns on November 17, 2015, 11:20:13 am

Title: ALmod router crashes on getting information screen
Post by: shahidns on November 17, 2015, 11:20:13 am

Hello,

I was having connectivity issues with my router and decided to update my router's firmware. The firmware update was done successfully using the WebUI interface. The updated current firmware version is AL1-R201-L302-W34, while the old one was AL1-R172-xxx.

After the firmware upgrade when I go to the ranger extender option and click next, it displays "Please wait getting information" and then immediately resets back to the Home Page. I have tried doing factory reset, restarting the router, using the same option from the wizard, but it crashes to home screen all the time.

Any help is appreciated.

Thanks.
Shahid.

Title: Re: ALmod router crashes on getting information screen
Post by: Ashok on November 17, 2015, 12:42:23 pm

@ shahidns,

Try to reach our support team at (support@securifi.com), who could assist you on this.