Securifi Community Forum
Sensors and Home Automation => Home automation => Topic started by: jefflouella on February 10, 2017, 10:53:55 am
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Is anyone else having issues with the Door/Window magnetic reed sensor? I bought 4 of them and 2 of them stopped working. They would randomly cause my router siren to fire because they would register as open, then closed, and now always open. They are 2 months old. Could the batteries be bad already? It's happening on 2 of them, so it doesn't seem like a random issue.
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Do you have any spare batteries to try in them? It is possible to get bad batteries with any device, but if it persists after putting new batteries in I recommend emailing or calling support.
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As Fillibar said I would try testing new batteries (or switch them with the ones that are working) but I assume these are the new Securifi Door Sensors (version 4 with temperature) on the Almond 3?
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All of my Securifi branded devices came with bad batteries. I think two of them were dead out of the box, and two died very quickly. Pretty common problem from what I've seen on the forum.