Securifi Community Forum

Securifi Products => Almond 2015 => Topic started by: FabioLeal on September 02, 2016, 11:22:25 pm

Title: New user of Almond 2015 and already with issues
Post by: FabioLeal on September 02, 2016, 11:22:25 pm

Hello, i am a new user of almond 2015 and already had a issue.

I bought the router, aug, 27th and it works great! Fast configuration as extender in my network, really good signal for wireless and help me with my LG smarttv, that now a can finally use it wired! And a great plus, with a firmware before the last version (AL2-R095), the clock works as screensaver!

Then couple hours later, appeared a problem in LCD screen. A white strip, like dead pixels, crossed the screen up to down. In the day after, a second white strip in the screen arose.

What should i do to solve these problems?

Thanks!

Fábio

Title: Re: New user of Almond 2015 and already with issues
Post by: mparadis on September 03, 2016, 12:10:07 am

This sounds like a hardware failure. You will need to contact support. They should be able to help you without delay.