Securifi Community Forum
Securifi Products => Almond+ => Topic started by: aaryan on October 05, 2016, 09:47:05 pm
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My almond+ touchscreen is not working. It was all working fine until last week and now it take15 to 20 clicks on the same item to just get into the menu.
when i touch the screen the device wakes up but after that to get anything working i need to tap atleast 20 times before it goes into the sub menu and again in the sub menu same issue...
From the webinterface the router is all working fine and i am able to connect to internet and everything.
I did a factory reset to see if there was an issue but it seems to have done nothing - can someone please help
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I would recommend calling support to see if they can help diagnose it. It sounds more like a hardware problem with the screen though if everything else is working fine.