Securifi Community Forum

Securifi Products => Almond+ => Topic started by: AlanLawton on November 18, 2014, 03:18:17 pm

Title: USB Hard drive issue
Post by: AlanLawton on November 18, 2014, 03:18:17 pm
I installed R067 prior to it being pulled and since then, every time I reboot the Almond+ the name of the mountpoint for my USB drive is incremented by _1.  It was originally /mnt/usb/BackupDrive.  After a reboot it would change to /mnt/usb/BackupDrive_1, then after another reboot it would be /mnt/usb/BackupDrive_2 and so on.  Shortly after I discovered this, R069 was released.  I installed this and I was back to /mnt/usb/BackupDrive.  All fixed... until I rebooted...  the behavior has persisted.  Has anyone else had this happen to them, and is there anyway to fix it?

Thanks in advance. 
Title: Re: USB Hard drive issue
Post by: LGNilsson on November 18, 2014, 10:32:27 pm
Not something I've seen, but I'll test it and get back to you. I've also informed our software team about this issue.

Also, what drive are you using?
Title: Re: USB Hard drive issue
Post by: live on November 19, 2014, 02:50:18 am
I can confirm this issue. Sometimes it doubles even the subfolders.

I use two different kind of disks, both are USB3.0:
- WD Essential 3TB
- Icy Box case with 4TB WD red

Doesn't seem to depend on the manufacturer.
I have SAMBA activated and also tried a USB3.0 hub once.

Is there a quick fix (script) to clean the entries?
Title: Re: USB Hard drive issue
Post by: AlanLawton on November 19, 2014, 08:46:03 am
It is a Seagate FreeAgent Desk 1TB USB 2.0


I don't know if this is related or not, but it has always showed up as having no free space.  It lets me write to it fine, but shows full on Windows 8.1.
Title: Re: USB Hard drive issue
Post by: LGNilsson on November 19, 2014, 10:52:07 am
That it shows up as full is a bug that we need to fix, but haven't gotten around to yet, you can still write to it just fine from Windows.
The other issue is a new bug though that I haven't' seen before, but it's been reported to the software team.
Title: Re: USB Hard drive issue
Post by: Richel on January 04, 2015, 02:12:23 pm
.... R069 was released.  I installed this and I was back to /mnt/usb/BackupDrive.  All fixed... until I rebooted...  the behavior has persisted.  Has anyone else had this happen to them, and is there anyway to fix it?

This is happening to me with R069 and Windows 7. The drive is a Seagate 1TB USB expansion drive. When I try to delete the extra folders, which are empty, I get the message that I am not authorized to do so.

Any fix imminent?

Elliott
Title: Re: USB Hard drive issue
Post by: LGNilsson on January 04, 2015, 08:18:57 pm
Next release.
Title: Re: USB Hard drive issue
Post by: Richel on January 04, 2015, 08:26:40 pm
Thanks.
Title: Re: USB Hard drive issue
Post by: Oendaril on January 07, 2015, 07:47:19 pm
I seem to be able to access my SMB shares on my usb hard drive after upgrading to r069cb.  I have the FTP off by default, but if I enable it I can successfully see the drive from there.  I'm not seeing anything at all showing up on the network area for \\almondplus or my ip, and my mount is staying inaccessible. I also see the mount under mount points as /mnt/usb1_2 as it was before.

Also, if I try to toggle the servers, it appears to just mess up my access to the internet until I reset the router.

Any ideas?
Title: Re: USB Hard drive issue
Post by: LGNilsson on January 08, 2015, 12:22:52 am
Huh? You can access them, but then you can't? I'm sorry, but your question/explanation makes very little sense.
Title: Re: USB Hard drive issue
Post by: Oendaril on January 08, 2015, 08:18:04 am
I'm sorry, I meant to say "unable to access my SMB shares" on the previous post. The SMB share does not appear.  The USB drive is visible on the mount points screen and is accessible via FTP, but absolutely no folders appear when I have SMB enabled in r069cb
Title: Re: USB Hard drive issue
Post by: LGNilsson on January 08, 2015, 10:32:48 am
You have to mount the folders in Windows, they won't just automatically appear. I've had no problems doing this, but I'm afraid I don't have time to write instructions right now, as I'm at CES.
Title: Re: USB Hard drive issue
Post by: Oendaril on January 08, 2015, 11:08:39 am
I understand, and this is more about the specific beta firmware that was posted. On r069 I have access to my samba share and I do in fact have it mounted on my windows machines.  As soon as I upgrade to r069cb the share is no longer visible. Once I reverted back to r069 it appeared again.

I was also just seeing if anyone else was seeing similar concerns, and letting you guys know what I was seeing.
Title: Re: USB Hard drive issue
Post by: LGNilsson on January 09, 2015, 01:17:39 am
That's odd, I'll have to try once I'm back in Taiwan and see, as I haven't explicitly tested it on this firmware, but it was fine on a slightly earlier build.
Title: Re: USB Hard drive issue
Post by: Richel on January 10, 2015, 05:50:25 pm
I understand, and this is more about the specific beta firmware that was posted. On r069 I have access to my samba share and I do in fact have it mounted on my windows machines.  As soon as I upgrade to r069cb the share is no longer visible. Once I reverted back to r069 it appeared again.

I was also just seeing if anyone else was seeing similar concerns, and letting you guys know what I was seeing.

I have same issue, which I just posted elsewhere.

Elliott
Title: Re: USB Hard drive issue
Post by: AlanLawton on January 14, 2015, 08:59:09 am
The new firmware seems to have fixed all the issues I had with using USB Hard Drives.  I did notice that now when mapping a network drive in windows I use \\almondplus\BackupDrive.  Before this update I had to map it with \\almondplus\usb\share\BackupDrive
Title: Re: USB Hard drive issue
Post by: Oendaril on January 14, 2015, 11:59:30 am
Strange, when I had r069cb installed, going to \\almondplus yielded zero visible folders at all with SMB enabled.
Title: Re: USB Hard drive issue
Post by: sunnyc90 on January 27, 2015, 12:09:28 pm
I use to be able to have access to the USB drive. Since the latest 69cb update, I cannot find the drive anymore. The host is visible but can't connect to it to display the USB drive.
Title: Re: USB Hard drive issue
Post by: LGNilsson on January 28, 2015, 04:30:56 am
What drives are you guys using?
I haven't had any problems with R069cb, so not sure what's going on.
Title: Re: USB Hard drive issue
Post by: sunnyc90 on January 28, 2015, 08:21:02 am
Using a 128GB USB thumb stick by PNY. Maybe I have to reformat it?
Title: Re: USB Hard drive issue
Post by: LGNilsson on January 28, 2015, 09:05:50 am
Right now, we only support FAT32, NTFS, EXT3 and maybe EXT4, not sure on the last one.
Title: Re: USB Hard drive issue
Post by: Oendaril on January 28, 2015, 11:23:02 am
I have an NTFS enclosure in hardware RAID 5 config.  Still humming along on r069 with it just fine.
Title: Re: USB Hard drive issue
Post by: Oendaril on February 11, 2015, 07:12:51 pm
Same issue still persists in R070.  Samba share shows up under \\almondplus in r069, upgrade to r070 and \\almondplus is completely blank on windows 7.  Is there anything that can be done with regards to this? Will have to stay at r069 forever or lose my media storage..
Title: Re: USB Hard drive issue
Post by: LGNilsson on February 12, 2015, 12:19:44 am
We've changed the way that we handle drives, they're now auto mounted and dismounted and it seems like a small bug sneaked in.
As such, you need to give the drive a volume label and it's then mounted as \\ALMONDPLUS\[volume label]
It's a fairly simple fix, since it doesn't require a drive to be reformatted or anything, simply right click on the drive in Windows (not sure in other operating systems) select properties, enter a name in the text box an click ok and you've created a volume label for it.
Title: Re: USB Hard drive issue
Post by: Oendaril on February 12, 2015, 09:42:45 am
Re-plugged it into my laptop and added a volume label, plugged it back into the almond and re-mapped my network drives to the new mount location. All looks good now! Thanks, Lars
Title: Re: USB Hard drive issue
Post by: thesoniq on April 18, 2015, 11:08:55 pm
Upon upgrading to R072, I lost my ext3 USB HDD mount point, and now have EFI and EFI_2 mounts. I cannot access via SMB on Mac OS 10.8.5 or Win7.
Title: Re: USB Hard drive issue
Post by: LGNilsson on April 19, 2015, 11:55:50 pm
And if you unplug it and plug it back in?
That's really odd though. The next firmware will come with an updated version of Samba that will hopefully solve a lot of the issues.
Title: Re: USB Hard drive issue
Post by: live on July 30, 2016, 01:34:59 pm
It's so frustrating. Two years the same issue. Still no reliable HDD support.

R085:
Code: [Select]
/dev/sda1
/mnt/usb/44
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sdc1
/mnt/usb/44_2
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sdd1
/mnt/usb/44_3
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sdb1
/mnt/usb/44_4
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sde1
/mnt/usb/44_5
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sdh1
/mnt/usb/44_6
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sdf1
/mnt/usb/44_7
957.06 GB / 5.46 TB
83% (4.52 TB)

/dev/sdg1
/mnt/usb/44_8
957.06 GB / 5.46 TB
83% (4.52 TB)