Securifi Community Forum

Securifi Products => Almond+ => Topic started by: Dudeness30 on March 29, 2016, 08:29:19 am

Title: All devices are unknown
Post by: Dudeness30 on March 29, 2016, 08:29:19 am

Last week my Almond + rebooted while no one was home and I received a lot of alerts on the iOS app of "An unknown device () just joined Almond". Now under devices & users on both iOS and Android app it states "0 active, 2 inactive" even though there is always at least 23 devices connected at any given time. I have rebooted and rolled firmware back and forward but doesn't correct this. Web UI shows the same.

Title: Re: All devices are unknown
Post by: Ashok on March 29, 2016, 11:00:34 am

@ Dudeness30,

I am positive that log files would help us in providing a solution for you. Please do his send logs by entering the description as "Unknown network devices".