Securifi Community Forum

Securifi Products => Almond+ => Topic started by: wmhess on July 29, 2016, 10:35:34 pm

Title: Server Down Notice
Post by: wmhess on July 29, 2016, 10:35:34 pm

Hello

I just tried my first sensor (Peanut Plug) and ran into problems with it not showing up in my cloud account.   I could view it locally,  but was notified by the Almond App (Android) that it couldn't be viewed via the cloud.   I tried to reset my app by logging out then attempted to log back in.   I was unable to log in,  so I tried to reset my password.   This too failed.   I finally contacted support via telephone,  and they told me that they were having server issues.   My question then is there a notice somewhere to let me know if there are service issues?

Thank you for any guidance you can give a newbie.

Bill

Title: Re: Server Down Notice
Post by: Ashok on July 30, 2016, 11:29:53 am

@ wmhess,

We had a small update on the Cloud, but everything is up and running now. If possible, reboot the Almond+ and check the status.