Securifi Community Forum

Sensors and Home Automation => Home automation => Topic started by: scottyhoss on August 11, 2014, 01:18:46 pm

Title: Ecolink Z-Wave Door/Window Sensor
Post by: scottyhoss on August 11, 2014, 01:18:46 pm

Here's a link to the sensor on Amazon (US) for more info
http://amazon.com/gp/product/B00HPIYJWU (http://amazon.com/gp/product/B00HPIYJWU)

Sensor paired just fine, but always showed the Open state. LED on the sensor indicated it was detecting open/closed state properly. Got message on the Android app that the sensor feature is unsupported. Sorry don't remember the actual message now.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: govee on August 11, 2014, 02:28:33 pm

Same behavior with the ecolink tilt sensor.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: LGNilsson on August 11, 2014, 09:12:19 pm

Can both of you add the sensor, try to change its state, then send a log via the LCD UI so our software team can take a look? Please pm or email me your 5GHz MAC address after sending the log.a

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: govee on August 11, 2014, 10:11:11 pm

How do I send a Log from the LCD UI?

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: rouz42 on August 30, 2014, 11:52:31 am

My A+ cant find this sensor anymore (after the firmware update). I let it look for two hours.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: govee on August 30, 2014, 04:54:23 pm

R065 finds it for me. I can only suggest an exclusion and rejoin, rinse and repeat until success is achieved or the A+ is about to go flying. It is the best advice I have been given on devices struggling to join.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: LGNilsson on August 31, 2014, 05:39:21 am

Go to Help, Send Logs in the LCD UI and there's a text box where you can enter a short description as well.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: komodo on September 05, 2014, 06:15:57 pm

I also have the same issue with the exact same product. The state of the sensor is always on "OPEN"

Hopefully the team at Securifi can provide a firmware update soon that will address this issue.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: Cbrad01 on September 06, 2014, 08:58:45 pm

Same problem here with the door sensor, I spent time on a call with support and tried everything posted and still no joy

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: LGNilsson on September 07, 2014, 02:09:12 am

It's most likely a bug that we've found and will be fixing that's causing this.

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: komodo on September 19, 2014, 03:53:32 pm

The new firmware R66 fixed the issue and I can confirm that it's working for me. Thanks!

Title: Re: Ecolink Z-Wave Door/Window Sensor
Post by: felixdacat on September 25, 2014, 01:58:31 am

Also wanted to confirm that this sensor is working beautifully (R066).