Securifi Community Forum

Securifi Products => Almond+ => Topic started by: Wannabe on February 20, 2018, 12:33:11 pm

Title: Almond + hung during upgrade
Post by: Wannabe on February 20, 2018, 12:33:11 pm
I started my upgrade this morning.  It hung at 27% complete and has stayed there for 2 hours.

Any suggestions?
Title: Re: Almond + hung during upgrade
Post by: Ashok on February 20, 2018, 01:09:11 pm
@ Wannabe,

Cancel the upgrade and run the diagnostics then try again. If this fails then reboot the device and try. Thank you!
Title: Re: Almond + hung during upgrade
Post by: Wannabe on February 20, 2018, 02:10:23 pm
I do not see any options to cancel.  Do I simply power off the device to restart it?
Title: Re: Almond + hung during upgrade
Post by: Wannabe on February 20, 2018, 03:36:14 pm
I rebooted and reran upgrade.  Appears to be working.  Thank you.