Securifi Community Forum

Apps => Android app => Topic started by: hashish on February 22, 2015, 07:05:53 pm

Title: No Sensors on App but Visible in Router
Post by: hashish on February 22, 2015, 07:05:53 pm
So I just got some GE Link bubs, and I set one up on the router (had to manually reset the bulb before working) and I can turn off/on/dim via web interface and directly from router, but it is not showing up on the app.
Title: Re: No Sensors on App but Visible in Router
Post by: mparadis on February 23, 2015, 12:05:59 am
Did you sync the router with your account and then sign into the app with same account?
Title: Re: No Sensors on App but Visible in Router
Post by: j8048188 on February 23, 2015, 01:02:15 am
Also make sure you have the correct router chosen in the app.
Title: Re: No Sensors on App but Visible in Router
Post by: Rahaman on February 23, 2015, 06:23:24 am
So I just got some GE Link bubs, and I set one up on the router (had to manually reset the bulb before working) and I can turn off/on/dim via web interface and directly from router, but it is not showing up on the app.

Is it IOS app or Android App?
Title: Re: No Sensors on App but Visible in Router
Post by: Deleted on February 23, 2015, 09:26:03 am
Using the IOS app, I have seen the same thing when I last reset my A+ after adding an unsupported sensor.  Suddenly, I could not see any sensors on the IOS app.  In order to recover, I tried the following:

    1.  Rebooted the A+ (no help)
    2.  Followed the procedure to remove "ghost" sensors (no help)
    3.  Ran diagnostics (no help).
    4.  Removed one of the sensors that was working, re-added it.
         a.  At this point, all my sensors showed up on the app but were unresponsive, with none of the usual controls.
         b.  I toggled the sensors from the A+ and they fixed themselves as I toggled each one.  For the motion sensors, I triggered it and it was fixed.

After I "recovered", I have added more sensors and switches without issue.  I have also rebooted without issue.  I have no idea what happened, but it was weird.