Securifi Community Forum

Securifi Products => Almond 2015 => Topic started by: canman007 on October 24, 2019, 11:39:56 am

Title: SMART+ ZigBee Smart Plug
Post by: canman007 on October 24, 2019, 11:39:56 am

I tried pairing this plug with my Almond 2015.
It starts pairing and then errors out with an unsuccessful pairing message.
How can I help to get it to work?

https://www.homedepot.com/p/Sylvania-SMART-ZigBee-Smart-Plug-72922/302789629
Title: Re: SMART+ ZigBee Smart Plug
Post by: fillibar on October 26, 2019, 07:33:39 am
How close are you pairing it? Does it take a long time or does it error quickly?

Some devices (not saying this one, but I do not have one myself) need to be paired very close to the hub.

Also, I will move this to the Almond 2015 category, you may find more help there.