Securifi Community Forum

General Category => Introduce yourself => Topic started by: mjohns254 on August 12, 2014, 03:01:31 pm

Title: New Almond+
Post by: mjohns254 on August 12, 2014, 03:01:31 pm
I received my Almond+ today. Two problems.
1, The Ethernet connections are almost impossible to connect. They won't lock in.
2. Trying to login but Securify site won't send me a login email
Title: Re: New Almond+
Post by: LGNilsson on August 12, 2014, 09:52:45 pm
We're aware that there's an issue with some cables, are you using the type with a dust/connector cover?
Did you try the one in the box? And did you make sure they click in twice? It's a bit odd and it's on us.

I'll check what's going on with your activation email, as that's not right. Same email that you use for the forums?
Title: Re: New Almond+
Post by: mjohns254 on August 16, 2014, 04:01:26 am
Sorry didn't see your question.  Yes same email
Title: Re: New Almond+
Post by: Tramol on August 18, 2014, 01:39:17 pm
I also am not receiving my activation email..... :-[
Title: Re: New Almond+
Post by: LGNilsson on August 18, 2014, 11:30:37 pm
We've had some issues with he cloud service and we're working on getting them solved ASAP.
Title: Re: New Almond+
Post by: Tramol on August 18, 2014, 11:32:03 pm
Excellent! Thanks for the update!