Securifi Community Forum

Securifi Products => Almond+ => Topic started by: zamadatix on August 12, 2014, 05:36:36 pm

Title: Can't load Almond+ in web browser
Post by: zamadatix on August 12, 2014, 05:36:36 pm
If I go to 10.10.10.254 I get:

Code: [Select]
/usr/lib/lua/luci/dispatcher.lua:211: /etc/config/luci seems to be corrupt, unable to find section 'main'
stack traceback:
[C]: in function 'assert'
/usr/lib/lua/luci/dispatcher.lua:211: in function 'dispatch'
/usr/lib/lua/luci/dispatcher.lua:195: in function </usr/lib/lua/luci/dispatcher.lua:194>[\code]

I've tried rebooting the Almond+. It seems I can't really configure anything useful without this working...
Title: Re: Can't load Almond+ in web browser
Post by: zamadatix on August 12, 2014, 05:51:20 pm
Hard reset seems to have fixed it... odd bug straight out of the factory.
Title: Re: Can't load Almond+ in web browser
Post by: LGNilsson on August 12, 2014, 10:19:58 pm
It is indeed, it seems to affect a very small percentage of units (less than 1% to be honest) and we're trying to figure out what's going on.
Title: Re: Can't load Almond+ in web browser
Post by: mark_g on August 13, 2014, 09:01:58 pm
Hmm. I have the same issue, I'll try a hard reset.
Title: Re: Can't load Almond+ in web browser
Post by: LGNilsson on August 13, 2014, 11:29:25 pm
If anyone else is having this issue, please let us know before you do the hardware reset to one of our engineers can get in touch with you so we can figure out what's causing this problem.
Title: Re: Can't load Almond+ in web browser
Post by: easy victor on August 14, 2014, 06:33:14 pm
I can't even load the web browser to 10.10.10.254   It never comes up and shows an error. Tried going to the IP that my router assigned and that doesn't work either. Ping to 10.10.10.254 doesn't work either

Even tried connect.securifi.com and my system shows up but has no option to click on the Software.

Not sure where to go from here...

Internet shows connected and DHCP or Cable Modem

Under Basic Status it shows the IP as 10.10.10.254  Interne connected and 3 connected devices.

Please advise.

Title: Re: Can't load Almond+ in web browser
Post by: j8048188 on August 15, 2014, 04:40:06 pm
Lars,
I sent a PM as well, but I'll post this here.
I have the "/etc/config/luci seems to be corrupt" error as well. I have not done the hardware reset yet, and am willing to help.

I have a background with linux administration, and I know my way around bash.
Title: Re: Can't load Almond+ in web browser
Post by: jjoepaulines on August 15, 2014, 10:58:42 pm
Can you please reach me on my Email ?. Let's find the root cause of this problem ..
Title: Re: Can't load Almond+ in web browser
Post by: zentrickster on August 16, 2014, 11:14:35 am
I cannot connect to my router using the connected cable, but was able to connect to the router wirelessly, and was able to perform the software update using the 2.4 Ghz  connection

Very strange
Title: Re: Can't load Almond+ in web browser
Post by: JunFan on August 18, 2014, 09:05:27 pm
Hard reset does not work for me. Wifi connection does not work either. How can I update the firmware if I can't even connect to the router via the Webpage. Can you guys make it available via the https://connect.securifi.com/home? as that works fine for me.
Title: Re: Can't load Almond+ in web browser
Post by: jjoepaulines on August 18, 2014, 11:18:39 pm
Quote
Hard reset does not work for me. Wifi connection does not work either. How can I update the firmware if I can't even connect to the router via the Webpage. Can you guys make it available via the https://connect.securifi.com/home? as that works fine for me.

[suspicious]@junFan : Please contact our support team they will guide you through this - support@securifi.com[/suspicious]
Title: Re: Can't load Almond+ in web browser
Post by: hjsimpson on August 21, 2014, 01:02:06 am
10.10.10.254 is pingable but I also cannot connect to the web ui. 
Several attempts at factory resets/hard rest with no success, please advise.
Title: Re: Can't load Almond+ in web browser
Post by: LGNilsson on August 21, 2014, 01:28:35 am
That's very strange, can you please email support@securifi.com so we can look into this?
Title: Re: Can't load Almond+ in web browser
Post by: Kevin L on August 23, 2014, 09:44:34 am
I was having the problem where the 10.10.10.254/cgi-bin/luci web page would just be blank. I tried it on two different laptops using wireless and wired. Same result - blank page.

I fixed it by changing the password root to another password on the Almond+. When I logged into the web page with the new password, the UI came right up, and I was able to update to R065.

Hope this helps.

Kevin L
Title: Re: Can't load Almond+ in web browser
Post by: LGNilsson on August 23, 2014, 10:08:13 am
That's really interesting and super helpful, as it might give us some kind of an idea as to what's going on.
Title: Re: Can't load Almond+ in web browser
Post by: billsey on September 06, 2014, 03:01:18 pm
I'm having the same issue. I had a heck of a time getting the router to accept a lease from the cable company modem and when it finally worked I couldn't browse the web. Tried an nslookup from a client and the DNS server in the router wasn't responding, tried to log into the web interface for the router and got the "/etc/config/luci seems to be corrupt" message.

Code: [Select]
/usr/lib/lua/luci/dispatcher.lua:211: /etc/config/luci seems to be corrupt, unable to find section 'main'
stack traceback:
[C]: in function 'assert'
/usr/lib/lua/luci/dispatcher.lua:211: in function 'dispatch'
/usr/lib/lua/luci/dispatcher.lua:195: in function </usr/lib/lua/luci/dispatcher.lua:194>
Title: Re: Can't load Almond+ in web browser
Post by: LGNilsson on September 07, 2014, 01:59:49 am
It's a known issue, please do a hard reset and you'll be able to access the web UI.
Title: Re: Can't load Almond+ in web browser
Post by: freso on September 08, 2014, 03:57:51 pm
Received my unit today. Upgraded to R065 via the web ui. Set the Almond+ in Range Extender mode.
Now I can't reach the web UI. I get to the first page with black background and a link to http://10.10.10.254/cgi-bin/luci
but then it just times out.
SSH and ping does not respond.
Title: Re: Can't load Almond+ in web browser
Post by: freso on September 08, 2014, 04:01:51 pm
Hm, I just saw in the status view on the Almond+ display, that the URL is no longer 10.10.10.254. When I used the URL that is there the web UI works.
Title: Re: Can't load Almond+ in web browser
Post by: zentrickster on September 29, 2014, 08:03:25 pm
Bada  bump!!!!

Just got the notification for the latest firmware update...
Again..... no joy....unable to connect via 10.10.10.254

 or via wireless as I updated last time...

This brick just might be coming with me when I go skeet shooting next week...

Oh, well, $100 down the drain...



Title: Re: Can't load Almond+ in web browser
Post by: sorphin on September 30, 2014, 05:01:04 am
Bada  bump!!!!

Just got the notification for the latest firmware update...
Again..... no joy....unable to connect via 10.10.10.254

 or via wireless as I updated last time...

This brick just might be coming with me when I go skeet shooting next week...

Oh, well, $100 down the drain...

And on your A+ it shows your IP is still 10.10.10.254 ?
Title: Re: Can't load Almond+ in web browser
Post by: zentrickster on September 30, 2014, 08:28:43 pm
Quote
And on your A+ it shows your IP is still 10.10.10.254 ?

Yes... I have done hard reset, double checked all passwords.... and finally was able to connect..... to the router to update...( by wifi... not hardwired)

Only to find that the update file I downloaded... R066 "does not contain a supported format" WHAT?  "Make sure you choose the generic image format for your platform"!!!

I am just about done with this POS.... Ill automate my home with something that works...

7 pages of bugs since mid August....