Securifi Community Forum

Securifi Products => Almond 2015 => Topic started by: BillNottely on June 14, 2015, 10:51:21 am

Title: screen will not light up?
Post by: BillNottely on June 14, 2015, 10:51:21 am

having problem the screen will not light up

Title: Re: screen will not light up?
Post by: Ashok on June 14, 2015, 01:22:58 pm

@ BillNottely,

Make sure that we are using the Almond 2015 power adapter, which is shipped with it. If possible try to connect a different power adapter with the similar specifications to rule out the issue with power adapter. As a last step before contacting our support team (support@securifi.com) for replacement turn it off for at least 15-20 minutes and connect it to a different power outlet and check.