Securifi Community Forum

Securifi Products => Almond and Almond A1A => Topic started by: adamaxr1 on April 30, 2015, 08:13:27 pm

Title: Wireless failed, I changed SSID and it worked, then it failed, twice now
Post by: adamaxr1 on April 30, 2015, 08:13:27 pm
Everything was running smoothly until my modem went down. 

Tuesday:  After I replaced my modem, I connected the Almond and it would not work.  So I did a hard reset, ran the wizard and it worked fine. 

Wednesday:  The wireless stopped working (wired worked fine).  So I followed the steps tech support gave me a month ago when I had issues - I did the reset again, ran the wizard, checked to make sure I didn't need a software update, and changed the channel to 11.  The router worked fine after that.

Thursday (today):  My phones, tablet and laptops could not connect yet again.  So I changed the SSID and it works fine. 
I don't want to keep doing this every day.  Is my router a lemon?
Title: Re: Wireless failed, I changed SSID and it worked, then it failed, twice now
Post by: Ashok on May 01, 2015, 03:21:09 pm
@ adamaxr1,

It could possibly be an issue with the hardware, please get in touch with the support team at (support@securifi.com) who can take care of it for you.
Title: Re: Wireless failed, I changed SSID and it worked, then it failed, twice now
Post by: adamaxr1 on May 03, 2015, 06:28:20 pm
Well it worked from Thursday to today (Sunday)... just went bad again.   Ok, I will email the support team.