Securifi Community Forum
Securifi Products => Almond and Almond A1A => Topic started by: jjb488 on July 16, 2014, 12:40:09 am
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Almond has been working fine up until today. I had to unplug it to move some things - then plugged it back in and the screen is blank (black). No idea what is wrong with it. Anyone know?
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Apologies for mixing things up at first, I didn't pay attention to which forum you'd posted this in.
Please contact our support team, they'll help you with this - http://www.securifi.com/support
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I don't even see that button. I see one on the side next to the ports and power cable slot. I tried pressing that and nothing happens.
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It seems like your Almond has failed for some reason and as mentioned in the edited post above, our support team will be able to help you out and arrange for a replacement unit.
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ok thank you. do I just wait for them to contact me then?
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Can you either call them or send them an email?
Please see http://www.securifi.com/support for contact information.
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ok thanks. I'll email them.