Securifi Community Forum

Sensors and Home Automation => Home automation => Topic started by: Hamhel on February 02, 2016, 08:37:06 am

Title: Aeotec home energy meter
Post by: Hamhel on February 02, 2016, 08:37:06 am

Hi, somebody try to paired a home energy meter on almond +.
I tried since 2 days and is negative for me .....  :(

- unsupported device
- when I trigger the sensor, receive always same valor : 33 ???

Any experience or help for me
Thanks

Title: Re: Aeotec home energy meter
Post by: Ashok on February 02, 2016, 08:58:21 am

@ Hamhel,

If you are receiving an option to select the device type, then please do select it as "Energy Reader".  And if you are not getting any option then please do send us the log files, let us know a bit more about receiving always same valor: 33?.

Title: Re: Aeotec home energy meter
Post by: Hamhel on February 02, 2016, 11:04:33 pm

No option ... directly the box to put the name .... with :  Unknowdevice 37

Title: Re: Aeotec home energy meter
Post by: Ashok on February 03, 2016, 11:48:51 am

@ Hamhel,

Got it and I hope you sent the log files.

Title: Re: Aeotec home energy meter
Post by: Hamhel on February 03, 2016, 04:55:19 pm

I send the log with the topic name.

Title: Re: Aeotec home energy meter
Post by: Ashok on February 04, 2016, 07:04:49 am

@ Hamhel,

Thank you and we received the log files, our team is working on it and would let you know the status.

Title: Re: Aeotec home energy meter
Post by: Ashok on February 05, 2016, 07:49:03 am

@ Hamhel,

I am sorry to say this, but for some reason the device was removed and then sent the log files. Could you please try to remove and add it again, then send the log files. Thank you!

Title: Re: Aeotec home energy meter
Post by: Hamhel on February 05, 2016, 12:04:33 pm

@ Ashok,

ok it's done.

I remove and add the energy meter sensor ( the name is:  unknow device type #48)

thanks

Title: Re: Aeotec home energy meter
Post by: Ashok on February 11, 2016, 02:12:40 pm

@ Hamhel,

We actually need some additional information regarding the issue. Please check your PM.