Securifi Community Forum

Securifi Products => Almond+ => Topic started by: greggerca on May 31, 2017, 03:20:36 pm

Title: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: greggerca on May 31, 2017, 03:20:36 pm
Not sure what's going on, but ever since the last firmware update (R090 I believe), I have to reboot the Almond+ daily to allow devices to connect to the 5GHz network. And sometimes the ability to join on the 5GHz network dies pretty quickly after the reboot (or requires a couple reboots).

It might be correlated to iOS devices or a MacBook, but it seems to be more tightly correlated to the most recent firmware update.

Anyone else experiencing this?
Thanks...
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: wellthen on June 22, 2017, 12:37:22 pm
Signed up to say this as well.  It's unclear if it has to do with signal strength or not, and I'm seeing this sort of event in the logs:

wmi_unified_event_rx : no registered event handler : event id 0x901b
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: wellthen on June 23, 2017, 12:47:09 am
Question for you: What bandwidth are you using?  I discovered that there appeared to be a significant range issue (mine was only manifesting in portable devices), and rolling it back to 40 MHz addressed the issue.  Something appears to have changed in the environment (interference), and changing the bandwidth appears to have fixed my issues.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: mparadis on June 23, 2017, 07:21:54 am
That is strange. I would contact the support department as they can walk you through testing several options to see if it improves.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: Fusion R53 on July 15, 2017, 10:46:19 am
Registered also to report this issue. Got the router yesterday and all was fine until today where the 5GHz will drop and the only way to get it back is with a reboot , very frustrating  :-\



Update..
This also seams to be IPhone related
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: rldreams on July 16, 2017, 07:18:15 pm
Not Iphone related. I don't have a single IOS device around and 5G signal is gone. I've had to go around changing SSID on 30+ devices that were using 5Ghz. Submit logs though the  Help menu on touchscreen
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: rldreams on July 18, 2017, 02:41:29 pm
I ended up gong in SSL, deleting the WAN scripts , don't ask me why, but that seems to have stabilized the 5Ghz . Now I just can't get A+ to stop just randomly rebooting itself every couple hour or so.

Pretty sure this thing has reached EOL. 3 years waiting for it to come close to living up to the original promises is more than long enough.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: Fusion R53 on July 19, 2017, 12:42:44 pm
I only just got the almond+ and beginning to regret it already, The dropouts are a pain and the throughput randomly dips too.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: rldreams on July 19, 2017, 01:07:29 pm
Well I guess it is a choice of 2 evils. A+ seems to have stopped the rebooting every hour or 2, but 5G band is gone again. So I have the option of having 100+ devices all on 2.4 and dealing with the bottle neck, or having A+ reboot itself every hours or so. I would love to submit logs, but every time I try  I get the lovely " submission failed, please try again" 3-4 times and give up.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: Fusion R53 on July 19, 2017, 03:33:11 pm
Yeah its not a great situation.

I was also having trouble submitting logs, I was trying through the app then I tried doing it through the device its self and that worked.

Is this issue down to the latest firmware or have these problems always happened?
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: Fusion R53 on July 26, 2017, 03:40:49 pm
This is getting more than annoying now. a official response would be nice.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: PaulRedBeardedOne on April 18, 2018, 10:17:58 am
Here is another forum on this issue, found two so far. An this is most def not a iOS issue, I have a mixed household and see on mutiple devices. Further the help desk doesn't seem to understand the problem. I am going to try the 40 hrtz next time is acts up.



Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: greggerca on April 28, 2018, 12:24:30 pm
I'm still having this problem. 5GHz devices will stop connecting after some period of time. Could be 3 hours, it could be 15 hours.

Every morning I set up the router so it reboots.
Sometimes it fails to start up properly now after that reboot.

I just upgraded to R093, but the release notes don't mention any changes that seem relevant.

I think I have to replace the router.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: jwh7 on April 30, 2018, 11:36:01 am
A lot of the reports for wireless issues, especially after upgrading to 092 or 093, were solved by resetting.  Have you tried this?  I need to try it myself, as I had 2.4 GHz dropping out on 092, so I just disabled it, and am on 093 now.  The 5 GHz has been fine though.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: greggerca on May 01, 2018, 10:44:18 pm
Hi there,
I already have a rule that reboots the Almond+ every morning at 530 AM.
I think adding another rule to do that later seems a bit too far.

I think it is worse on R093. 5GHz stops accepting connections first and the 2.4GHZ now seems to start having bandwidth issues after that.

It's hard to find a pattern though.
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: jwh7 on May 15, 2018, 11:47:00 am
A lot of the reports for wireless issues, especially after upgrading to 092 or 093, were solved by resetting.
I already have a rule that reboots the Almond+ every morning at 530 AM.
I think adding another rule to do that later seems a bit too far.
By 'resetting' I meant to reset your device to defaults, not to just reboot it.  :-)
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: derek_k on January 21, 2019, 10:34:34 pm
Sorry I realize this thread is old... But in the last few weeks I've started experiencing the 5Ghz network just completely disappearing after about 1-2 hours of being connected. Rebooting the Almond fixes it, only to have the same problem repeat. Nothing on my network has changed. Up until now I've been happy with the performance of the A+...

So I've tried factory reset and re-flashing the latest firmware. Same issue. Is the device just toast, or did anyone find another fix?
Title: Re: 5GHz wifi SSID doesn't allow devices to join several hours after a reboot
Post by: greggerca on April 23, 2019, 11:57:00 pm
I believe I did do a factory reset of the router at one point, but it was a while ago and the problem came back... But for science, I could try again.

Anyway, my "fix" was to get another router.
That's been a solid option so far.

I liked the Almond+ and it's potential, but when the firmware stopped getting fixed, it was over...
Really, lack of QoS was eventually going to make me switch.