Securifi Community Forum

Securifi Products => Almond+ => Topic started by: SysErr on August 18, 2014, 10:43:59 pm

Title: Almond is Offline
Post by: SysErr on August 18, 2014, 10:43:59 pm

I just received my Almond+ today, set it up, tied it to Securifi site, and on my Android Nexus 5.  When I try and use the cloud ( https://connect.securifi.com/home ) or my phone, it reports my Almond is Offline ... it worked when I first set it up, but now it's not connecting.  I believe it has to do with the screen going to sleep with the new firmware.  When I wake the router up, after about 30 seconds I can get the information on my phone again.

Has this been reported?  I couldn't find any results on "Almond is Offline" on the forums.

regards,
-Blayne Watt
Lead Software Engineer
General Electric, Inc.

Title: Re: Almond is Offline
Post by: LGNilsson on August 19, 2014, 01:58:14 am

We're working on some updates on the cloud service, hence the issue you're seeing. We expect to have this back up and running shortly.