Securifi Community Forum

Securifi Products => Almond+ => Topic started by: escapist on August 21, 2014, 12:28:27 pm

Title: Almond+ drops connection every 10 minutes
Post by: escapist on August 21, 2014, 12:28:27 pm
Received my white Almond+ yesterday. Setup and firmware update were a breeze. Unfortunately, it loses its connection to the internet every 10 minutes or so.

When it drops, it stays down for about a minute. During this time, the diagnostics screen on the LCD UI shows red, black, black, green (internet connection, time sync, cloud connection, cloud acceptance).

My modem is a U-verse 2Wire integrated modem/router. I've disabled SSID broadcast for the integrated router and opened the firewall for the Almond+ using "Allow all applications (DMZplus mode)".
Title: Re: Almond+ drops connection every 10 minutes
Post by: badamsz on August 21, 2014, 12:51:11 pm
Does the loss of connectivity coincide with DHCP lease expiry from AT&T?

You might need to allow incoming port UDP port 68 from any source on the router (unless you can get a list of the DHCP helpers AT&T uses) as lease renewals probably won't occur from the same source as the initial address.

An example iptables command you could run from a SSH shell:
iptables -I INPUT -p udp --dport 68 -j ACCEPT
Title: Re: Almond+ drops connection every 10 minutes
Post by: djscoutmaster on March 15, 2015, 10:00:44 pm
I tried this Shell command because i had also ready this same thing elsewhere as a fix for routers behind the AT&T routers. It did not fix the issue

i have submitted my logs again and a explanation hoping you guys will pick this issue back up and help me out.. i have had your router since the first kickstart units started shipping and i still cannot use it in my house.