Securifi Community Forum

Securifi Products => Almond+ => Topic started by: Spaz on September 01, 2014, 04:41:13 pm

Title: Fetching affiliation code times out
Post by: Spaz on September 01, 2014, 04:41:13 pm

When I try to get an affiliation code on the Almond+ to link it to my securifi account - either through the wizard or through the Cloud Affiliation panel - I get a message that "It's taking longer than usual" and then a "Linking failed" error. I'm running the R065 firmware.

Any ideas?

-Stephen

Title: Re: Fetching affiliation code times out
Post by: mcnerns on September 01, 2014, 06:39:59 pm

Same issue.

Title: Re: Fetching affiliation code times out
Post by: jwmann on September 02, 2014, 12:59:14 am

Same issue, same firmware.

This fails from the separate Almond Account link app (outside the wizard) as well.

Title: Re: Fetching affiliation code times out
Post by: LGNilsson on September 02, 2014, 11:55:10 am

Yeah, we're having some issues today, hence the message at the top of the forums on the front page. I'm afraid I'm not quite sure what's going, so I can't provide any more details at the moment.

Title: Re: Fetching affiliation code times out
Post by: jwmann on September 02, 2014, 08:25:20 pm

Securifi has pushed a fix to the Cloud server which allowed me to link it without any problems.
Try it again and maybe it will work for you as well!

Source: http://forum.securifi.com/index.php/topic,1717.msg5863.html#msg5863

Title: Re: Fetching affiliation code times out
Post by: Spaz on September 02, 2014, 10:16:09 pm

It's working fine now. Thanks for the quick response.