Securifi Community Forum

Securifi Products => Almond+ => Topic started by: Cotesy on September 02, 2014, 07:04:57 pm

Title: Reboot loop
Post by: Cotesy on September 02, 2014, 07:04:57 pm

My new Almond+ was working fine since i received it last Thursday. It is now stuck in a rebooting loop not going farther than Securifi splash screen.

I tried a cold reboot (press the little white button for 25 second) and it does not change nothing.

I unplug it an hour and the same problem appeared again.

Thanks for your help.

Title: Re: Reboot loop
Post by: Cotesy on September 03, 2014, 06:19:35 am

I opened a ticket request, support called me as fast as 2 hours later, double check and confirmed that it is no longueur functional, submit the request for a replacement.

Waiting and hoping for a fast remaining process.