Securifi Community Forum
Securifi Products => Almond+ => Topic started by: mparadis on October 06, 2014, 06:10:44 pm
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Have been using the almond+ with z wave successfully for a while. The only issue I had experienced with it is that the kwikset dead bolt is unresponsive / extremely slow sometimes. Sometimes responding in 20+ seconds, sometimes not responding at all. However, the real concern is that for several days I have frequently had the z wave radio become unresponsive so that none of the z wave devices work. This happens when I use the cloud service through the app and when using the LCD. On the app the sensor just says updating but eventually rolls back to the previous status. When I open the actual sensor on the LCS I cannot toggle the on / off buttons at all. The zigbee lights I have continue to work while this is happening. Reboots of the almoind+ do not impact the freeze either and eventually the devices come back online, usually about 15 minutes. Has anyone else experienced this?
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First of all, which firmware version are you on?
Secondly, how many Z-Wave devices do you have connected?
This is not something we've seen, although I only have a handful of Z-Wave devices connected at home, but we've tested a lot more and not seen this problem.
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I am on the latest version and I have 10 z wave devices, 3 zig bee devices.
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And I took a short video of this occurring earlier today as well.
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That's really not enough devices to cause any problems. Had you had 100+ I might've sort of understood if there had been a potential slowdown, but not for 10.
By the latest firmware, I take it you mean R066?
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Yes R066 is the firmware.
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I've reported this to the software team so they can investigate what's going on as we don't have any other reports about this issue as far as I'm aware.
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Excellent if anything is needed from me let know.