Securifi Community Forum

Apps => Android app => Topic started by: hiero on November 24, 2014, 08:43:08 am

Title: Almond App login issues?
Post by: hiero on November 24, 2014, 08:43:08 am: A few times on Friday, maybe a few times this weekend, and all this morning I wasn't able to login to the app. Could this have something to do with the wifi drivers on the router rather than the app? I was able to eventually login on the cell network while at work (forgot to check that while at the house).
Title: Re: Almond App login issues?
Post by: mparadis on November 24, 2014, 05:01:24 pm: I have been booted out of on the android app multiple times today and cannot sign back in this time. Not happening on iOS as of this post.
Title: Re: Almond App login issues?
Post by: devi on November 24, 2014, 11:21:38 pm: Yeah we are aware of this problem. Cloud is closing sockets intermittently so app is kicking out and/or not allowing login , hopefully we will resolve them in a week... it is not related with android/ios/web ui applications but the backend cloud.
Title: Re: Almond App login issues?
Post by: Kazy on November 25, 2014, 02:17:21 am: Can you make it so that if something is wonky with the servers it throws up an error message instead of the app forgetting my login info?
Title: Re: Almond App login issues?
Post by: LGNilsson on November 25, 2014, 02:32:26 am: It's something we've already discussed internally and it's something we're planning on adding to the apps.
Title: Re: Almond App login issues?
Post by: hiero on November 26, 2014, 03:58:05 pm: Thanks for the updates Lars, I assumed it was a cloud issue as we were having similar issues on the iOS app :D
Title: Re: Almond App login issues?
Post by: rldreams on January 29, 2015, 10:59:30 pm: Safe to assume there is a cloud issue ? Phone and tablet keep telling me email/PW are wrong and web UI just keeps going back to login screen.
Title: Re: Almond App login issues?
Post by: dbuttke on January 29, 2015, 11:00:50 pm: I know this topic is old, but the same just happened to me. I picked up my tablet to turn off lights and got a spinning wheel and then the login screen with no info in it.
Frustrated that I couldn't turn the lights off I got my phone out only to have an instant reply of the whole thing.
Title: Re: Almond App login issues?
Post by: LGNilsson on January 29, 2015, 11:02:11 pm: Looks like we've got some problems, not sure what's going on, but it happened to me as well, so I'd assume this is something cloud related.
Title: Re: Almond App login issues?
Post by: multisystemelectronics on January 19, 2016, 12:24:15 am: Getting better with each release Still missing some features, but the latest update really improves on things...